Love your new purchase? If not, please follow the guidelines below FOR OUR ONLINE SHOP:
FREE RETURN SHIPPING LABELS ARE ONLY AVAILABLE TO CUSTOMERS IN THE nETHERLANDS.
aLL PURCHASES MUST BE RETURNED WITHIN 14 DAYS OF RECEIVING THEM, labels attached, unworn, undamaged and in original packaging (where possible).
PLEASE CONFIRM YOUR INTENTION OF RETURNING AN ITEM BY FILLING IN THIS FORM.
if you are in the netherlands,a shipping label from the local postal service post.nl will be emailed to you asap. please be aware the label is only valid for a few days so please take note of the expiry date.
your account will be credited within 5 - 14 days after return has been confirmed.
Shipping Domestic
Within the Netherlands we use POST.NL to deliver items.
SHIPPING TAKES BETWEEN 2 - 8 DAYS.
The approximate shipping costs for the Netherlands are €6.00 per package. Shipping costs are based on the total weight of the package. The amounts listed here are for packages between 0 - 10kg.
Shipping International
Currently we only ship to the US, THE UK, AUSTRALIA, NEW ZEALAND AND THE following European countries: Belgium, AUSTRIA,POLAND, HUNGARY, SPAIN, ITALY, PORTUGAL, Germany, Luxembourg, Switzerland, France, Denmark, Sweden, Norway and Finland. The approximate shipping costs for these countries are approximately €12.00 per package. Shipping costs are based on the total weight of the package. The amounts listed here are for packages between 0 - 10kg.
Shipping Times
Netherlands: Your package should arrive 2 - 8 days after AN ORDER HAS BEEN PLACED.
Other countries: Your package should arrive 5 - 14 days afteR THE ORDER HAS BEEN PLACED.
If, for any reason, you are not completely delighted about your purchase, please notify us as soon as possible. Any un-worn, undamaged items with the tag still attached will be happily accepted for returns or exchange within 14 business days.
You may purchase merchandise from this website by using any one of the payment options listed here. African Design Collective reserves the right to change its payment procedures at any time without prior notice to you.